Helpful Information


Greenwich Mean Time + 2 hours, Central European Time + 1 ho


220-240 V., 50 Hz.

The electricity plug is an European standard.

Phone Calls & Telecommunications:

The international dialing code for Bulgaria is (+359).

There are 3 GSM operators in Bulgaria that you can roam with: A1, Telenor and Vivacom. Please contact your provider for further details.


It is easily accessible and available everywhere. Free wi-fi areas could be found in most public areas, all hotels, shoping malls, most metro stations and even some of the parks such as South Park (Yuzhen park), Zaimov Park, Doctor’s Garden.

You can also expect that most of the cafes, restaurants and bars would have free wi-fi. Sometimes you might have to ask for a password at the counter but generally it’s free.


Banks are open from Monday to Friday, 09:00 to 17:00.  Passport/European Identity Card may be required for cashing cheques or exchanging currency. There are also ATMs.

Currency Information

The official currency in Bulgaria is LEV. The exchange rate is 1 Lev = 1.95583 Euro. It is advisable to exchange foreign currencies in money in bank offices.

Credit Cards

The main international credit cards are accepted in most hotels, shopping centers, car rental offices and restaurants. The stickers on the shop-windows or at the hotel entrances will provide you with information which credit cards are accepted.


Usually open from 08:00 to 20:00. There are also 24-hour operating pharmacies.


Tap water is safe to drink.


The weather in Bulgaria can be described with dry and hot summer and mild winter with lots of opportunity for skiing.

The month of September is usually characterized by warm and sunny weather.


The population of Bulgaria is about 7 500 000 people; 1 500 000 million live in the capital (Sofia)

Official Language

The official language is Bulgarian.

English, German, French and Russian are fairly spoken as well.


The main religion in Bulgaria is Eastern Orthodox; other - Catholicism, Judaism, Islam, etc.


Shops are normally open every day from 10:00 till 20:00 including Saturday and Sunday from 11:00 till 14:00, in shopping centers from 10:00 till 22:00. There are also food stores open 24h.

Emergency Telephone Number

112 (for Ambulance, Fire Department and Police)


In restaurants and hotels, taxis or other services, tipping is customary if you are pleased with the service. Approximately 10% of the bill is a good guideline.